Frequently Asked Questions

  • Each Plantiful Design Co item is made to order and at this time, returns, exchanges, and cancellations are not accepted.
  • If there is an issue with your order, please make sure to email info@plantifuldesignco.com within 3 days of delivery to fix any issues & concerns.

Our current time needed to stitch & fill an order ranges between 7-10 business days.

  • Shipping times vary & depend on the USPS / shipping carrier operating at full capacity.
  • North America: estimated 3-10 days
  • International: estimated 1-3 weeks
  • Items marked “delivered” by carrier are considered delivered for the purposes of refunds and cancellations. 

I am not accepting custom orders at the moment.

We are selective about who we partner with. If you think we'd be a good fit, feel free to reach out. We'll get back to you if we think we'd make great partners.